Call Center Insights
Review call center performance by analysing key metrics such as abandon rate, satisfaction score, SLA, and average answer speed.
AMS ·
Call Center
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Call Centre Executive Summary Report
A well-designed report using Flaticon iconography for UI design and various custom visualization techniques like popout report filter panel, PureViz animation and linking bookmark navigator to scatter chart.
AMS ·
Call Centre Data In-depth Report
An innovative report that provides an in-depth analysis of the data and patterns in the metrics
AMS ·